TNC13™ | Borrem LLC Refund Policy – Real Estate Platform & Digital Services
Effective Date: 10/17/2015
At TNC13™ | Borrem LLC, all payments made for our real estate platform services and digital features are final and non-refundable.
We operate a performance-based digital platform where every activation, access, or visibility purchase provides immediate value to users; therefore, refunds are only considered in exceptional cases such as verified duplicate payments or technical errors.
1. Non-Refundable Transactions
The following transactions are non-refundable:
Realtor and Seller membership tiers (Pro, Elite, etc.)
Property listings, verified postings, or premium visibility features
Digital verifications and performance upgrades
User payments for access to Elite Realtor profiles
Once a user or Realtor activates any paid feature or gains digital access, the transaction is considered complete and final.
2. Duplicate or Accidental Payments
If you believe you were charged in error (for example, a duplicate transaction), please contact privacy@tnc13.com within one (1) hour of the charge.
Requests made after this period are not eligible for a refund but may qualify for an account credit at our discretion.
3. Subscription Renewals
Membership subscriptions renew automatically to ensure uninterrupted access and visibility.
You may cancel your plan anytime before the renewal date. Renewal charges are final and non-refundable once processed.
4. Platform Errors or Service Interruptions
If a verified system error prevents you from accessing a paid feature or profile, TNC13™ may provide account credit or extended access time. Cash refunds will not be issued.
5. Contact
For all billing or payment-related inquiries:
📩 privacy@tnc13.com
🏢 TNC13™ | Borrem LLC, Real Estate Platform & Digital Services